Articles

 Do I get anything for referring clients to you?

Yes, matter of fact, we do pay you for every client you refer to us.  For more information about...

 How can I pay my overdue invoices?

If you want to pay all your overdue invoices please follow these steps: Log into your account:...

 How do I cancel my account?

Wait a second - are you really thinking of leaving the best web hosting company, known to man?...

 How do I change my client username/e-mail address?

To change the e-mail address you used to register your account with us just follow these steps:...

 How do I get access to all the e-mail messages that HostGarou sent me?

By following these steps you'll reach all the e-mails that HostGarou sent to you, including your...

 How do I renew my hosting?

Your hosting will renew automatically every term, you will receive an invoice 27 days before your...

 How do I see my current credit balance?

You can check your current HostGarou's credit balance by: Logging into your customer’s portal:...

 How to change my current Payment Method?

If you want to change your payment method for one invoice, follow these steps: Log in to your...

 What is your refund policy?

We offer a 30-day money back guarantee on shared web hosting accounts, excluding domain...

 Which payment methods do you accept?

To pay for service, we accept all major credit cards including Visa, Mastercard, Discover,...

 Why did you double bill or charge me the wrong amount?

If you feel you were double charged, or billed the wrong amount - please open up a ticket with...

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