Articles

 Do you offer SSH access?

HostGarou does offer SSH access. Please note that we offer only jailed SSH which is limited only...

 Do you offer a uptime guarantee?

HostGarou offers a 99.9% uptime guarantee. Please read our terms of service at...

 Do you run SSD caching or pure SSD servers?

All our shared servers run pure SSD drives in a RAID-10. The SSD drives we run are meant for...

 How do I unsubscribe from your marketing emails?

If you wish to opt-out or unsubscribe from our marketing emails, you can do by following these...

 How long does it take to setup my account?

We manually review each order to protect ourselves from fraud, your account details will be sent...

 What is your backup policy?

The R1Soft Backup Service is enabled on all shared and reseller web hosting servers. We backup...

 Why does my order say fraud?

There's many factors to determine why an account was automatically flagged with fraud. If you...

 Why does my service still show pending?

If you have paid for your web hosting service but your status is still in a Pending state, this...

 Will you transfer my website from my previous provider?

If your previous provider is using cPanel, we can transfer your entire account over to us for...

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